This Privacy Policy describes how Indusys Technology Inc. (ITI Worldwide) ("ITI," "we," "us," or "our") collects, uses, and protects personal information when you visit our website https://www.itiworldwide.com, use our services, or communicate with us, including through SMS text messaging powered by RingCentral.

This policy is designed to meet RingCentral and mobile carrier compliance requirements.

We may collect the following types of personal information:

• Name, company name, and job title
• Phone number (including mobile number for SMS communications)
• Email address
• Mailing and service addresses
• Account or service order information
• Message content and communication history
• IP address, browser type, and device information

We collect this information when you submit forms, contact us, request service, communicate with us, or opt into SMS notifications.

We use personal information to:

• Provide repair, logistics, and customer support services
• Send service updates, appointment reminders, order alerts, and account notifications
• Respond to inquiries and support requests
• Improve our services and website performance
• Meet legal, regulatory, and contractual obligations

We do not use personal information for unrelated marketing purposes without consent.

We do not sell or rent personal information.

We may share information only with:

• RingCentral for SMS message delivery and API operations
• Authorized service partners and vendors supporting our business operations
• Regulatory or legal authorities when required by law

All parties are contractually required to protect your data.

SMS consent is not shared with third parties or affiliates.

Your mobile number and SMS consent are used only for communication directly from ITI Worldwide related to our services.

You may opt out of SMS communications at any time by replying STOP.

We retain personal information only as long as necessary for business, legal, or contractual purposes. Data is securely deleted or anonymized when no longer required.

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted transmission, access controls, and monitoring.

Depending on your jurisdiction, you may request access, correction, or deletion of your personal information by contacting us.

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions regarding this Privacy Policy, please contact:

Indusys Technology Inc. (ITI Worldwide)
Website: https://www.itiworldwide.com
Email: postmaster@itiser.com
Address: 1927 Hartog Dr, San Jose, CA 95131

By opting into SMS from a web form, service request, or other medium, you are agreeing to receive SMS messages from Indusys Technology Inc. (ITI Worldwide).

These messages may include:

• Appointment reminders
• Service status updates
• Order or shipment notifications
• Account-related communications
• Support responses

Message frequency may vary.
Message and data rates may apply.

To opt out at any time, reply STOP.
For assistance, reply HELP or visit our website at https://www.itiworldwide.com.

Visit https://www.itiworldwide.com/privacy-policy for our Privacy Policy and https://www.itiworldwide.com/terms for our Terms of Service.